911 Dispatch: Innovations for Addressing Behavioral Health Crisis Calls

Counties and cities across the country are developing innovative approaches within 911 dispatch centers to respond to behavioral health crisis calls to reduce unnecessary jail and emergency department admissions and associated costs, improve public safety and engage vulnerable residents in effective treatment and recovery services. This webinar will feature a presentation on The Pew Charitable Trust’s recent research on 911 call centers’ capabilities to handle behavioral health crises and highlight localities that have developed innovations in 911 dispatch centers.